About Us

Based in the heart of Glasgow, ZLH Management is a boutique business consultancy dedicated to helping hotels and hospitality businesses thrive. Led by founder Zak Hall, we combine hands-on industry knowledge with a personal, tailored approach to every project.

Whether you’re looking to streamline operations, improve guest experiences, or grow your brand, we provide practical strategies and management support designed to deliver real results. As a small, owner-led business, we pride ourselves on building genuine relationships with our clients—working alongside you as a trusted partner, not just a consultant.

At ZLH Management, your success is our priority. Together, we’ll help your hospitality business reach its full potential.

Zak Hall

Managing Director and Owner of ZLH Management

Email - zak@zlhmanagement.com

Hi, I’m Zak Hall, the founder of ZLH Management. Hospitality has been my world for over eight years, and I’ve been lucky enough to work with hotels, bars, restaurants, and clubs of every style—from family run boutique gems, to budget stays, and well-known international chains.

I graduated from Glasgow Caledonian University with a BA (Hons) in International Business and Human Resource Management, and later built on that knowledge with a specialist Risk Management course in London. These experiences, both academic and hands-on, have shaped how I approach consultancy: blending strategy with practicality, and big-picture thinking with the details that make all the difference.

ZLH Management is my way of bringing that expertise to businesses that want to grow, improve, and deliver unforgettable guest experiences. I work closely with every client, making sure our plans aren’t just smart on paper—they work in the real world, too.

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